The recent surge in Bitcoin’s value has led to unexpected issues for Coinbase, the popular crypto trading platform. Some users have reported seeing a zero balance across their Coinbase accounts, prompting concerns about the safety of their assets. In response, Coinbase assured users via a Status page on its website that their assets are secure and that its team is investigating the issue.
The surge in Bitcoin’s price, which recently reached close to $60,000, has sparked renewed interest in crypto trading platforms like Coinbase. This heightened demand, coupled with the significant increase in Bitcoin’s value, has led to a surge in traffic on the app, resulting in technical issues.
Coinbase users took to social media to express their concerns, with many sharing screenshots showing their accounts with zero balances. While Coinbase initially responded to users with standard troubleshooting steps, it later acknowledged the issue and assured users that it was working to resolve it quickly.
The technical issues also extended to Coinbase’s Help Center, where some users experienced increased latency and longer wait times. However, Coinbase has since reported improvements in customer trading and login functionality, although some users may still encounter errors due to the continued high traffic on the platform.